Play Smart. Stay in Control.
At luckysabong, we believe that gaming should always be a source of entertainment — never stress or financial strain. We are committed to providing every player in the Philippines with the tools, information, and support they need to keep their gaming experience healthy and enjoyable. This page outlines the responsible gaming measures we have in place and how you can use them to stay in control at all times.
Every luckysabong account comes with built-in controls you can activate at any time — no waiting period, no complicated process.
You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be raised until the current period ends — giving you a firm, reliable boundary. This is one of the most effective ways to ensure your gaming spend stays within your personal budget. We encourage all Filipino players to set a deposit limit when they first register, before placing any bets. If your circumstances change and you need to lower your limit, the reduction applies right away with no delay.
It is easy to lose track of time when you are enjoying a game, which is why luckysabong lets you set session duration reminders. When your chosen time is up, you will receive a clear on-screen notification prompting you to review your session. You are always free to continue playing, but the reminder ensures the decision is a conscious one rather than a habit. We recommend setting a reminder that matches your typical leisure window — for example, 30 or 60 minutes. Staying aware of how long you have been playing is a simple but powerful habit for responsible gaming.
If you feel you need a short pause from gaming, our Take a Break feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During this time, you will not be able to log in, place bets, or receive any promotional communications from us. The break activates immediately upon your request and cannot be cancelled early, so you can step away with confidence. This tool is ideal for players who want a brief reset without committing to a longer self-exclusion. Your account and balance remain safe and intact throughout the break period.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, your account is immediately locked and you will be removed from all marketing lists. We will also make reasonable efforts to prevent you from opening a new account during the exclusion period. To request self-exclusion, contact our support team at [email protected] with your registered account details and your preferred exclusion duration. We treat all self-exclusion requests with the utmost care, confidentiality, and urgency.
Problem gambling can affect anyone. Recognising the early signs is the first step toward getting back in control.
Continuing to bet in an attempt to recover money you have already lost is one of the clearest warning signs of problem gambling. If you notice this pattern in yourself, it is time to use one of our account tools or reach out for support.
Using money set aside for rent, food, bills, or other essentials to fund gaming is a serious sign that gambling has moved beyond entertainment. Setting a strict deposit limit and sticking to it helps prevent this from happening.
If your emotional state — happiness, anxiety, or irritability — is heavily influenced by whether you win or lose, this suggests gaming may be having an unhealthy impact on your wellbeing. Gaming should add to your enjoyment, not define it.
Feeling the need to conceal how much time or money you spend on gaming from family or friends is a sign worth taking seriously. Openness and honesty with the people around you is an important part of keeping gaming in a healthy place.
Regularly playing for much longer than you intended, or finding it difficult to stop even when you want to, can indicate that gaming is becoming compulsive. Our session reminders and Take a Break tool are designed specifically to help with this.
When gaming begins to interfere with work, studies, family time, or social commitments, it has moved beyond a leisure activity. If you recognise this in your own behaviour, please use our self-exclusion tool or contact our support team for guidance.
If you or someone you know is struggling with problem gambling, professional help is available. The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme and can direct you to counselling and support services across the country. You can also reach out to mental health professionals through the National Center for Mental Health (NCMH) hotline. Our own support team at [email protected] is available around the clock and can help you activate any of the account tools described on this page, or simply provide a listening ear and point you toward the right resources.
Remember: asking for help is a sign of strength, not weakness. luckysabong is committed to supporting every Filipino player who reaches out to us, and we will always treat your situation with complete confidentiality and respect.
Common questions from Filipino players about our player protection tools and policies.
Whether you want to set limits, take a break, or simply learn more about staying in control, luckysabong has the tools and the team to support you. Have more questions? Our FAQ has answers, or you can register and explore your account settings today.